PerkinElmer

Ebook

Remote Services eBook

Introduction

A rapid adaptation becomes a better way forward: Over the last two years, there has become a sudden increase in demand for more robust laboratory services. This created a unique opportunity for PerkinElmer to accelerate and enhance their current remote support service offerings. Our redesigned remote services were made to assist laboratories in maintaining critical operations while restrictions prevented vendors and technicians from visiting facilities. With our approach, a highly skilled remote support team can work with laboratory staff to troubleshoot, triage, repair and support any connected equipment. Download our eBook to learn more.