A Cost-Effective Solution for Keeping Your Systems at Peak Performance
With PerkinElmer’s service contract plan, you’re receiving uninterrupted, dependable instrument repair and maintenance for PerkinElmer equipment, ensuring lab operations run smoothly while maximizing your investment. However, adding multivendor service coverage can provide additional cost benefits because now all of the lab’s instruments are under the same contract.
By upgrading to our single, multi-instrument vendor service program, you’ll have access to our dedicated support team and customized preventive maintenance, repair and qualification services. You’ll continue working with your trusted PerkinElmer service engineer, regardless of who has manufactured the equipment. Their knowledge of a variety of instrumentation significantly reduces downtime, as they can ensure systems run properly and if a problem arises, can troubleshoot the issue quickly.
Multi-vendor service options also provide just one point of contact, which eliminates the administrative burden of managing hundreds of vendor contracts, service requests and invoices. Given that the majority of your instruments are maintained under one contract, this can help simplify and streamline your operations. You simply make one call to your service contact and can easily access your service history and schedule service appointments.
And while having a lab run efficiently is key, it’s also important to try to keep costs down. Having a consistent, reliable team who can keep track and maintain the lab’s instrumentation, means fewer out of pocket costs for service calls. Instruments that are being routinely serviced are less likely to fail, leading to fewer unexpected service calls and repairs.
Conclusion
PerkinElmer’s multi-instrument vendor service program is a cost-effective option that provides extended service repair, including regular preventive maintenance as well as qualification solutions to instruments from a variety of manufacturers. Having just one contract and one contact can reduce the number of service visits, which translates to greater cost savings as there are fewer bills and invoices that might not have been included in the original budget. With this comprehensive support, your organization’s scientists can get back to what they were hired to do: making groundbreaking scientific discoveries.