Maximize your instrument investment while avoiding the high costs associated with unexpected instrument downtime with a OneSource service plan.
PerkinElmer OneSource® service plans are the best way to maximize your instrument investment and avoid the high costs associated with instrument failure.
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Our plans are designed to:
Our service plans guarantee a rapid response from our dedicated world-class engineers who are re-certified on an ongoing basis to ensure top-notch results, even in the most complex laboratory environments.
|North America OneSource Service Plans*||Platinum||Gold||Bronze|
|Option for Premium Qualification Solutions (OQ/PQ)||Optional||Optional||N/A|
|Option for 24-hr Response||Yes||N/A||N/A|
|Response Time||Highest level priority||Priority response||Priority over billable|
|Preventive Maintenance||1 or 2 annual visits||1 or 2 annual visit||N/A|
|PerkinElmer Certified Parts||Yes||Yes||Yes|
|Unlimited Repair Visits (includes Travel)||Yes||Yes||Yes|
*Please contact us for information about service plans in your local geography.