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Multivendor Services

Ready to reduce downtime, increase productivity, enhance compliance – and spend more time making discoveries?​

​Are you getting the service experience you need for all your instruments?​

With so many different vendors’ instruments in your lab, it can be​ challenging to ensure everything is being maintained properly. Some​ labs struggle to get the most productivity and efficiency from all​ their instruments, while others need to streamline and simplify​ workflows to maintain regulatory compliance – and reduce the risk​ of non-compliance. Either way, you’re always scrambling to figure​ out who to call for service as quickly as possible before you lose​ too much time and money.

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What if there was a one-stop service contract option for your lab –​ from a company with decades of deep-seated multivendor experience​ – that repaired all your instruments, offered state-of-the-art validation​ and compliance services, and provided reliable preventative​ maintenance? That’s what OneSource Multivendor Service options​ is all about.

We offer multiple service contract options that ensure​ your instruments – even those that aren’t​ manufactured by PerkinElmer – are well maintained,​ keeping your lab running at peak performance. Other​ benefits include:​

  • Access to a dedicated multivendor support team​
  • A continued relationship with your trusted​ PerkinElmer service engineer​
  • One point of contact, one request​

PerkinElmer Field Service Engineers have a wide range​ of experience in servicing many different technologies.​ Currently, multivendor service contracts are available to​ the following OEMs and products include, but may not be limited to below:​

Gas Chromatography​

  • Agilent 6890, 7890​
  • Shimadzu GC-2014​


  • Agilent 5977B GCMS​

Liquid Chromatography

  • Waters Acquity® UPLC, UHPLC; Alliance® HPLC​
  • Agilent Infinity systems​
  • Thermo Ultimate 3000 HPLC/UHPLC, Vanquish UHPLC​
  • Shimadzu Nexera® HPLC series​
  • GE Akta series HPLC​


  • Agilent Single Quad LC/MS​
  • ION Chromatography
  • Dionex Ion Chromatography systems​