Introduction
Of all the non-scientific issues your laboratory must deal with, none is more pressing than your approach to services procurement and consolidation – particularly in multivendor environments. Whether you’re consolidating facilities due to a corporationwide rightsizing effort or incorporating laboratories into your infrastructure in response to a merger or acquisition, the way you go about establishing and maintaining a high-value vendor relationship can be critical to your success.
Q&A with Chris Strom, former service procurement manager at Bristol-Myers Squibb
To better understand what creates a successful vendor relationship, how to decide on a procurement model, and some of the benefits and pitfalls of each model, Chris Strom, Bristol-Myers Squibb’s former service procurement manager, shares his experience. His comments are interesting, insightful, as well as informative – and even a little surprising.