Software Version: LabChip GX Touch V1.7 Patch
This file provides information about LabChip GX Touch software. Please read this information carefully as it supersedes all printed material or Online Help.
The LabChip GX Touch software controls the LabChip GX Touch and LabChip GXII Touch instruments. Data can be exported to graphic files or .csv (comma separated values) files. Copies of data files can be exported at the end of the run. The LabChip GX Reviewer software is used to analyze and compare data in the form of gels or graphs across different wells from the same or different LabChip GX Touch data files.
LabChip
GX Touch software supports the following Windows Operating Systems:
Microsoft® Windows® 7 (32-bit or 64-bit) and Windows®
10 (32-bit or 64-bit), U.S. English, Professional Full Version
Minimum RAM: 1Gb (2Gb recommended)
The LabChip GX Touch software is pre-installed on the LabChip GX Touch instrument. If the LabChip GX Touch software needs to be re-installed, contact PerkinElmer Technical support at dxsupportamericas@perkinelmer.com.
To upgrade the LabChip GX Touch software, you must be logged into the computer as a Windows Administrator.
To run the LabChip GX Touch software, the user must be an Administrator or Standard User.
To upgrade to LabChip GX Touch V1.7 software on Windows 7 or higher:
1. Close all open programs.
2. Right-click LabChip GX Touch.exe and select Run as Administrator.
3. Click OK to uninstall the previous installation.
4. Follow the instructions in the InstallShield wizard.
Notes:
· If upgrading to LabChip GX Touch V1.7 software on a Windows 7 or higher, 64-bit system with a 32-bit version of Office 2010, uninstall Office 2010 before installing the LabChip GX Touch software. After the 32-bit version of Office 2010 is uninstalled, install a 64-bit version of Office 2010, and then install the LabChip GX Touch software.
· If upgrading to LabChip GX Touch V1.7 software on a Windows 7 or higher, 64-bit system with Office 2010, a reboot prompt may display during installation. If this happens, reboot the system and restart the LabChip GX Touch software install after the reboot completes.
· It is recommended to install all Windows updates to your system before installing or upgrading to LabChip GX Touch V1.7.
LabChip GX Touch V1.7 Patch for ProteinEXact
Note:
· Patch to provide ProteinEXact customers only
Resolved Issues:
· PerkinElmer 96 and 384 Hard Shell Plates are now options on the Predefined Plates tab in the Plate Editor tab. (DRDS-1782)
· The LabChip GX Touch now supports ProteinEXact assays. (DRDS-1786)
· A blank column no longer displays on the Software IQ summary report. (DRDS-1645)
· A “Purge Pressure Lines - Unhandled Exception” error no longer occurs while performing the Purge Pressure Lines operation. (DRDS-1750)
· “Chip Remaining Samples” now displays on the Run Info tab for Protein Clear HR assays. (DRDS-1764)
· The LabChip GX Touch now provides a more optimal peak finding method during the calibration process for Protein Clear HR Assays. (DRDS-1785)
· During ProteinEXact calibration, plate-related and well-related events display in the Event Log tab. (DRDS-1773)
· ”Skip Warm” and “Skip Prime” checkboxes are enabled and selected when the user has stopped the warming process during priming and warming. (DRDS-1788)
· Separate prime operation displays a plate diagram for the ProteinExact chip after a Calibration/Ladder test run. (DRDS-1791)
· The “Antibody Analysis 200” and “High Sensitivity Antibody Analysis 200” assays are no longer missing when a Protein Express chip is installed. (DRDS-1740)
· The X Margin and Plate Height have been changed for the FrameStar plate on the Plate Editor Tab. (DRDS-1741)
· When analyzing Protein Clear HR assay data, protein concentration is no longer a reported parameter. Protein Clear HR assay reports peak protein purity and not peak concentration. (DRDS-1746)
· Resolved an issue that could cause a device disconnect error to display when opening the LabChip GX Touch software (DRDS-1730).
· Resolved an issue that could cause an unhandled exception to display when closing the LabChip GX Touch software immediately after the software enters the Idle state. (DRDS-1732)
· The Protein QC assay has been replaced with the Protein ClearTM HR Assay. The Protein Clear HR Assay can be run only with a Protein Clear HR chip. A “Skip Prime step” check box now displays on the “Prime and Calibrate” Window for Protein Clear HR chips that have already been primed. Selecting the checkbox allows for a calibration without a second prime. A dialog box now opens after calibration indicating if the calibration is successful, has failed, or is marginal. (DRDS-1692)
· If the GxP option is currently installed, the “GxP option” checkbox has been removed from the Installation Setup Wizard when upgrading the software. The upgraded GxP option is automatically installed. (DRDS-1695)
· A 64-bit compatible Barcode scanner driver has been added. (DRDS-1501)
· The LabChip GX Touch can now perform runs if the instrument is not equipped with a barcode reader. The barcode options no longer display on the Diagnostics, Setup Run, and Start Run tabs for instruments not equipped with a barcode reader. (DRDS-1700)
· The LabChip GX Touch now provides more optimal calibration settings used for Protein Clear HR Assay processing. (DRDS-1669)
· An error “Failed to open the Plate file due to:Object reference not set to an instance of an object” displays when loading Protein QC data files. (DRDS-1722)
· When the “Prime and Calibrate” button is clicked after a Protein Clear (TM) HR assay run, a second run is not possible. Current workaround is to remove the chip after the run; aspirate the liquid from the Waste Well (well 1); aspirate the liquid from the Marker Well (well 4); replenish with the recommended volume; remove the completed run plate and replace with new sample plate; and then recalibrate, reprime, and run the new plate. (DRDS-1724)
· If the upgrade to LabChip GX Touch V1.6 was performed from V1.4 or earlier, diagnostics summary reports from the earlier version do not display after performing the V1.6 diagnostics test .(DRDS-1719)
· When the LabChip instrument door opens, a maintenance reminder message displays. (DRDS-1596)
· The LabChip GX Touch can now run on Microsoft® Windows® 7 (32-bit or 64-bit) and Windows® 10 (32-bit or 64-bit). (DRDS-1607)
· The LabChip GX Touch now supports HT Protein QC assays. (DRDS-1666)
· Two events are no longer logged in Audit Log when Software locks automatically on Timeout. Extra “Application locked by user” event is not generated. (DRDS-1425)
· When performing certain sequences of tasks in the LabChip GX Touch software, a “Settings changed. Do you want to save your changes?” message may display. Current workaround is to touch the OK button to close the message box. No setting changes are made. (DRDS-1604)
· When viewing the Run Info tab after running a Protein QC assay, some of the assay setting titles are cropped. Current workaround is to view the assay setting titles on the printed Run Info document. (DRDS-1643)
· A blank column displays on the Software IQ summary report. (DRDS-1645)
· When the Print Preview button is touched on the Run Info tab, an exception error may occur. Current workaround is to exit the software, shut down Windows, power down the instrument, and restart the system. (DRDS-1647)
· If the LabChip GxP option is installed and a power failure occurs while running an assay, the assay fails and partial data is written into the CDR database. When power is restored and the LabChip GX Touch software is relaunched, the software may be unable to map to the server. Current workaround is to exit the software, shut down Windows, power down the instrument, and restart the system. (DRDS-1656)
· If the LabChip GX Touch door is opened after calibrating the instrument for Protein QC assay processing, a warning message displays indicating that a re-run calibration is needed after washing the chip. (DRDS-1660)
· If the Stop button is touched during a run, a time delay occurs between touching the Stop button and the instrument stop. If the Unload Chip button is touched before the run completely stops, the LabChip GX Touch software may appear to freeze. Current workaround is to wait for the Stop button to change to the Exit button before performing other tasks. (DRDS-1661)
· If the LabChip GX Touch door is opened after calibrating the instrument for Protein QC assay processing, a warning message displays indicating that a re-run calibration is needed after closing the door. (DRDS-1664)
· The LabChip GX Touch software does not support the printing of calibration data. (DRDS-1665)
· If a warning dialog displays after the LabChip GX Touch is calibrated to run a Protein QC assay, and the user selects “Yes” from the dialog, the calibration settings used for assay processing may be even less optimal than indicated. Current workaround for optimal calibration settings is to select “No” from the dialog, re-prepare the chip, and rerun the calibration. (DRDS-1669)
· The assay to run is now selected from the main window for both 24 High resolution and HT High Resolution Chips. (DRDS-1622)
· If the software is relaunched after performing a run with an HT High Resolution chip with an HT Glycan assay, an “Assay for which chip was primed is different from run assay or unknown” window no longer displays. (DRDS-1623)
· The Print button and Print Summary button on the Diagnostics Tab can now print archived reports and summaries. (DRDS-1491)
· ”%COMMENT%” is added to the Wildcards drop-down list on the Export Setup Tab to allow user to add predefined user comments to the names of exported files. (DRDS-1544)
· The EventLog Tab now includes LabChip GX Touch application start and exit events. (DRDS-1552)
· A Purge Pressure Lines button is added to the Home Window to purge the pressure lines before running the chip. (DRDS-1553)
· The LabChip GX Touch now supports HT DNA NGS 3K assays. (DRDS-1554)
· The “Date_Time” property in the Well Properties Tab now contains the start date and time of each well. New “Well Read Date” and “Well Read Time” properties contain the start date and the start time (respectively) of each well. The new well properties can be used to easily import the well start date and time into Excel. (DRDS-1576)
· The Gel View no longer overlaps the header and footer in exported PDF file. (DRDS-1524)
· The Plate Event tab results now display correctly when more than one Plate Cycle is selected for the run. (DRDS-1534)
· If the LabChip GxP option is installed, the run file can now be saved when users are switched during the run. (DRDS-1535)
· An operator without “Save Plate” access is no longer able to edit the Peak Find Property on the Analysis Settings tab. (DRDS-1536)
· Resolved an issue where the Auto Export field in the Run Parameters could only display as Auto Export. (DRDS-1537)
· If the LabChip GxP option is installed, the CFR user information now updates correctly. (DRDS-1539)
· The Mouseover function for Peak Find Properties on the Analysis Settings Tab now displays correctly. (DRDS-1543)
· The “sep=” line has been removed from exported CSV files. (DRDS-1549)
· If users load a 24 High Resolution chip into the instrument, the assay to run is selected on the main window. If users load an HT High Resolution chip into the instrument, the assay to run is selected on the Select Wells tab. (DRDS-1622)
· If an HT High Resolution chip is used with an HT Glycan assay, the chip is primed before the run. If the software is relaunched and the same run is attempted, an “Assay for which chip was primed is different from run assay or unknown” window displays when the Next button is clicked on the Select Wells tab. Current workaround is to select the “Skip reprime and run anyway assuming chip is primed correctly?” radio button and click OK. (DRDS-1623)
· If the LabChip GxP option is installed, a “User lacks permission” error and unhandled exception can occur when users are switched during a run. Current workaround it to not switch users while an assay is running. (DRDS-1630)
· A Sample Name Tab is now available to allow users to edit sample names during a run. (DRDS-1451)
· An Analysis Settings Tab is now available to allow users to edit the Ladder Peak Find settings during a run. (DRDS-1485)
· An Auto Print to PDF checkbox is added to the Setup Run Tab to print all exported data, except Raw Data, into a single PDF at the end of the run. A similar Print to PDF button is added to the Select Wells to View Tab to save the plate data selected on the Export Settings Tab as a single PDF. (DRDS-1490)
· A Plate Events tab is added to the EventLog Tab to allow users to search plate-related events in addition to current and past events. (DRDS-1468)
· Page Up (earlier events) and Page Down (later events) scrolling controls are added to the Past Events tab for more than 10,000 lines in the past event history. (DRDS-1472)
· Burn in script no longer throws exception during start up. (DRDS-1525)
· Well names are now displayed on Gel View export when Export as Single File option is selected. (DRDS-1523)
· The Zoom function of the EGram tab now supports pinch to zoom properly and diagonal drag of a zoom rectangle. (DRDS-1515)
· Resolved a “SIPPER Command not completed due to parameter out of range” error during a run if the Region and Locale is set to French (France). (DRDS-1512)
· Modified a warning message that occurred when one user is trying to load a data file into the GX Touch application while another user has loaded the same file into the GX Reviewer application. (DRDS-1506)
· AutoLock function in CFR Mode now disabled during diagnostic tests to prevent trips while running diagnostics and conflicts with chip change prompt. (DRDS-1489)
· PerkinElmerDatafile service no longer fails to run properly if another Service is using TCP port 8000. (DRDS-1473)
· Timeout error no longer displays during calibration operation after running diagnostics. (DRDS-1458)
· The Gel Settings Auto Fit option is now working properly. (DRDS-1354)
· Well Annotation and Data File name are no longer missing during Egram export when using small fonts. (DRDS-1344)
· The X-axis "Size" units of the graph view are no longer incomplete on the Egram Tab. (DRDS-1329)
· Unhandled exception "Could not find a part of path" is no longer displayed when user tries to zip the folders to manually created folder on the desktop. (DRDS-1208)
· If the Plate Cycles option is selected for a run, inconsistent results are displayed on the Plate Events tab after the run. (DRDS-1534)
· If users are switched during a run, the run file cannot be saved. (DRDS-1535)
· An operator without "Save Plate" Access is able to edit Analysis Setting (Peak Find Property) when access should be denied. (DRDS-1536)
· Auto Export field on the Start Run tab is not updated based on selecting the Auto Export check box on the Setup Run tab. (DRDS-1537)
· CFR User information on who modified Analysis Settings during run incorrectly records PC user instead of CFR user. (DRDS-1539)
· Error messages “Insufficient resources to render new gels” and “Error: FRAMEWORK Print to PDF failed because The handle is invalid” may display after a 384 full plate run (one-time event). (DRDS-1540)
· Error message “Print to PDF Failed because Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection” displays for protein charge variant assays with start time and end time values before Baseline time. (DRDS-1541)
· Resolved an issue where the software could crash if multiple messages attempted to display at the same time. (DRDS-1486)
· The Time format used in file and folder names is now 24 hour format (HH-mm-ss) for identification and sorting. (DRDS-1464)
· Resolved invalid Device Disconnected errors during instrument startup and shutdown. (DRDS-1455)
· Resolved error that could occur when starting a run if changing from a 384 well plate to a 96 well plate. (DRDS-1445)
· Resolved an issue where the user was not prevented from using old passwords even if Number of Retired Passwords to Remember was set. (DRDS-1411)
· Resolved an issue where the Change Password window could allow the New Password to be the same as the Current Password. (DRDS-1408)
· Resolved an issue where the Password appeared garbled in the Login window. (DRDS-1314)
· Add support for running the LabChip GX Touch in a GxP environment. (DRDS-1443)
· Gels in the Egram/Gel Tab and the Gel Tab now support “pinch to zoom” and “swipe to pan” touch gestures. (DRDS-1245)
· Graphs in the Egram/Gel Tab and the EGram Tab now support “pinch to zoom” and “swipe to pan” touch gestures. (DRDS-1225)
· Unload Chip command now executes faster. Revised scripts to home pump after last sample is complete instead of waiting until the Unload Chip command. (DRDS-1234)
· Well Number is now available as an exported column in the Peak table. (Exported Peak Table Columns are selected on the Views ŕ Exports tab after a run begins.) (DRDS-1274)
· Update LabChip GX Touch User Manual and online Help file. (DRDS-1449)
· Prime with Run Test Ladder after Prime selected can now be run without a plate in the microplate carrier. (DRDS-1296)
· Resolved an issue where a run started with an expired chip could cause the front door to open during the Warming step. (DRDS-1278)
· Optics Calibration name changed to Optics Normalization to prevent confusion with Laser Calibration. (DRDS-1190)
· The name of the Diagnostics log file has been changed to the correct log file name. (DRDS-1221)
· Abgene Thermo-Fast Diamond 384 plate (AB-1111) has been removed from the list of default plates because the plate has been discontinued. (DRDS-1220)
· The printed Diagnostics Limit Report now displays properly if the Limit Report is printed immediately after Diagnostic Tests are run. (DRDS-1195)
· The Verify Plate button is now only enabled if a valid plate is selected on the Plate Editor tab. (DRDS-1178)
· Illegal characters can no longer be typed in the File Prefix and Project Name text boxes in the Setup Run tab. (DRDS-1346)
· Exported graphs now export at the same zoom setting as in the Egram/Gel tab and Egram tab. (DRDS-1229)
· Resolved an “Index was outside the bounds of the array” error that could be generated if the data has no viable ladder for alignment and any well on the plate is longer than the first well. (DRDS-1212)
· The Focus Y value is now included in the .csv file for the Test Summary Report. (DRDS-1204)
· Resolved an issue where the Use Sample Names file for sample selection text box could become inactive if selecting a sample names file for a 384-well plate when running a 96-well plate. (DRDS-1184)
· With LabChip GxP option installed, the Diagnostics log records the ApplicationUserName as the system name instead of the current user name. (DRDS-1435)
· Software IQ/OQ does not include User Name of user executing the test. (DRDS-1429)
· Two events are logged in Audit Log when Software locks automatically on Timeout. Extra “Application locked by user” event is generated. (DRDS-1425)
· Error message “Selected 'Data Path:' is not accessible or mark Read-only” displays when selecting a file for which the user does not have Read permission. (DRDS-1381)
· Install may sometimes fail and show that there is not enough free space on the hard disk drive, when there is actually enough free space. (DRDS-1366)
· Exported Ladder electropherograms do not include Well Annotation or Data File Name if font size is set to 9 point or lower. (DRDS-1344)
· During install, the Cypress Driver is always installed, even if it is already installed on the computer. (DRDS-1337)
· Graphs may not show labels on the X Axis if the unit labels overlap. Current workaround is to zoom in until the labels are visible. (DRDS-1329)
· Audit Trail does not log Run Complete event if network is disconnected during the run and reconnected after the run is complete. (DRDS-1441)
· The gDNA assay is now enabled on the LabChip GX Touch HT. (DRDS-1313)
· Fixed an issue that generated an “Instrument Unavailable” error if a run was started when the plate carrier was ejected and Read Barcode was selected. (DRDS-1254)
· Exported Well and Peak Table columns are now exported in the order specified by the user on the Exports tab. (DRDS-1256)
· Fixed an issue that prevented the barcode from displaying in the GX Touch software and did not create data file names using the barcode when Read Barcode was selected and GX Touch was running via iLink Pro. (DRDS-1236)
· Fixed an issue with retracting the plate carrier and displaying incorrect status when GX Touch was running via iLink Pro. (DRDS-1237)
· Fixed an issue that generated an incorrect error message (Error: Invalid Plate Type) if an invalid path is specified in a SetRunParameters instruction when running GX Touch through iLink Pro. (DRDS-1252)
· Fixed an issue that generated an “Object reference not set to an instance of an object” error message if the front door was open at the start of a run when running GX Touch through iLink Pro. (DRDS-1258)
· The Assay Selection window now closes automatically if the GX Touch software is running through iLink Pro. (DRDS-1246)
· Starting a run in iLink Pro with an expired chip now allows the LabChip GX Touch HT to start the run. The LabChip 24 is prevented from starting a run using an expired chip. (DRDS-1257)
· Fixed occasional robot timeout on Home – increased timeout to 6 seconds. (DRDS-1255)
· Fixed an issue that prevented typing the desired file name in the Save Run Parameters text box after selecting My Computer. (DRDS-1215)
· Exported Egrams now include the current settings for Show Data Points, Annotations, Font, and Title Font. (DRDS-1203)
· Fixed an issue where exported data files could include column names (but not data) from previously run assay types. (DRDS-1200)
· Fixed an issue that could occasionally cause an exception at the start of the focus in the Warm step. (DRDS-1222)
· Fixed an issue that could occasionally allow instrument events to be processed out of order and could generate warnings about scripts that were started before another script finished. (DRDS-1126)
· Resolved an issue that could cause motors to randomly get stuck and generate errors, especially after running multiple assays. (DRDS-1217)
· Fixed an issue where an error may occasionally be generated when starting a run. (DRDS-1230)
· Default Plate and Barcode Offsets updated. (DRDS-1226)
· Skipping the Chip Door Interlock test when running the initial Diagnostics Tests will not unlock the instrument for normal operation, but does not display a warning message. Run all required Diagnostic tests when the system is installed. (DRDS-1177)
· Exported egrams are not zoomed in, even when the Egrams View is zoomed in. (DRDS-1229)
· The Diagnostic Log File name reported on-screen does not match the name reported in the CSV file (DRDS-1221)
· The exported Test Summary Report (.csv) for the Focus/Laser/Detector Test in Diagnostics Results does not include the Focus Y value. (DRDS-1204)
· The printed Diagnostics Limit Report may display the System Diagnostic Report if the Limit Report is printed immediately after Diagnostic Tests are run. (DRDS-1195)
· The Log Zipper generates an unhandled exception if an invalid path is specified for the zip file destination. Restart the software and specify only a valid path. (DRDS-1208)
· Exporting raw data to a single file may fail if there is not a good ladder for alignment and the first well is shorter than another well on the plate. (DRDS-1212)
· Selecting a Sample Names File with invalid wells generates an error that is not cleared after selecting a plate that supports the wells. Reselect the Sample Names File to clear the error. (DRDS-1184)
· The CaliperLS Universal Serial Bus controller (Cypress Driver) displays a message box during installation. Click the Install button to continue. (DRDS-1214)
Initial Release.
Complete documentation is available in the LabChipGXT.chm Help file (accessible by touching the Info button, Help tab, Help button in the software) or in the LabChip GX Touch.pdf.
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