At OneSource, we never lose sight of the fact that every lab is unique. That's why we offer four service plan types globally, three standard plans and a custom plan, to help meet the different needs of different customers.
- Our fastest response and most inclusive plan for laboratories that require maximum uptime.
- Our most popular option, ideal for laboratories looking to balance productivity improvement and cost control.
- Our extended warranty option for laboratories looking for an affordable way to protect against unbudgeted instrument repair costs.
- Infinitely customizable plans, built specifically around your individual requirements.
Affordable Laboratory Protection
Multi-Vendor service plans from OneSource Laboratory Services offers the ideal balance of cost control and laboratory productivity protection.
Every Multi-Vendor service plan we offer provides:
- Fixed laboratory maintenance and emergency repair costs
- 100% of parts, labor, and zone 1 travel coverage
- Faster service response than our non-service plan customers
- Coverage for a wide range of technologies and manufacturers
- Flexible payment terms
- Technical Support
|BASIC High Performance Assurance||REPAIR Managed Expense|
|Premium Qualification Solutions IQ/OQ & OQ (IPV)||Optional|
|SERVICE PLAN CORE FEATURES|
Within 48 hours
|Preventive Maintenance||TWO Annual
|Training Discount||15% off||5% off|
|PerkinElmer Certified Parts||100% Included||100% Included||100% Included|
|Travel To Your Location||100% Included||100% Included||100% Included|
|Responsive Technical Support||100% Included||100% Included||100% Included|
|Six Sigma & ISO 9001 Best Practices||100% Included||100% Included||100% Included|