At OneSource, we never lose sight of the fact that every lab is unique. That's why we offer four service plan types globally, three standard plans and a custom plan, to help meet the different needs of different customers.
- Our fastest response and most inclusive plan for laboratories that require maximum uptime.
- Our most popular option, ideal for laboratories looking to balance productivity improvement and cost control.
- Our extended warranty option for laboratories looking for an affordable way to protect against unbudgeted instrument repair costs.
- Infinitely customizable plans, built specifically around your individual requirements.
Affordable Laboratory Protection
Multi-Vendor service plans from OneSource Laboratory Services offers the ideal balance of cost control and laboratory productivity protection.
Every Multi-Vendor service plan we offer provides:
- Fixed laboratory maintenance and emergency repair costs
- 100% of parts, labor, and zone 1 travel coverage
- Faster service response than our non-service plan customers
- Coverage for a wide range of technologies and manufacturers
- Flexible payment terms
| COMPREHENSIVE
Maximum Uptime | BASIC High Performance Assurance | REPAIR Managed Expense |
| OPTIONS |
| Premium Qualification Solutions IQ/OQ & OQ (IPV) | Optional | | |
| 24-Hour Response | Optional | Optional | Optional |
| SERVICE PLAN CORE FEATURES |
| Priority Response | Within 48 hours | | |
| Preventive Maintenance | TWO Annual
Visits | ONE Annual
Visit | |
| Training Discount | 15% off | 5% off | |
| PerkinElmer Certified Parts | 100% Included | 100% Included | 100% Included |
| Travel To Your Location | 100% Included | 100% Included | 100% Included |
| Responsive Technical Support | 100% Included | 100% Included | 100% Included |
| Six Sigma & ISO 9001 Best Practices | 100% Included | 100% Included | 100% Included |