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64-bit FAQs

Please find a list of some of the common questions and answers that might be on your mind when considering the new 64-bit system

Will all my additional devices be compatible with 64-bit acquisition?

Although Volocity Acquisition, Quantitation, Restoration and Visualization all function with 64-bit Windows availability of 64-bit drivers will limit the number of devices that may be used with Volocity Acquisition.

Please check the Volocity Supported Hardware list for devices which are supported on 64-bit Windows.

Will I need to purchase new hardware to support 64-bit Volocity?

If you are upgrading a Volocity Acquisition system, including an UltraVIEW VoX, from 32-bit Windows to 64-bit Windows you may need to purchase additional, 64-bit compatible hardware to replace items such as frame grabber cards and serial port adapters that are not supported in 64-bit Windows. Volocity running on 64-bit Windows looks and feels exactly the same as Volocity on 32-bit Windows so there is no new software to learn.

If I wish to purchase a brand new Volocity licence to run on a 64-bit environment will it cost me more?

A license to run Volocity on 64-bit Windows costs the same as a license for Volocity for 32-bit Windows and they are interchangeable. If users wish they can set up their computers to run both versions of the OS and therefore both versions of Volocity.

Can I start using Volocity on a 64-bit environment if I have a valid SMA?

Users with a valid SMA are eligible to download and run either version at no charge.

Will I need to upgrade my current version of Volocity for use on a 64-bit environment?

Volocity versions 3.5.1 and higher are required to use Volocity on 64-bit Windows as a standalone system with a dongle.  Volocity versions 5.1 and higher are required to use Volocity Acquisition on 64-bit Windows.

This limitation may also affect other peripherals you wish to use with your 64-bit computer.  Please check availability of support in 64-bit Windows with the manufacturer of the device.

If you have a question you would like answering please contact us.